Return Policy for Squarespace Templates

At Ultra Instinct Management, we are committed to your satisfaction and success. To ensure a seamless experience, we have crafted a return policy that respects both your needs and the nature of our digital products.

Policy Overview

• Due to the digital nature of our Squarespace templates, all sales are final once the template has been downloaded or accessed.

• We encourage you to review the product details carefully before purchasing, including the template's features, compatibility, and any demo available.

Eligibility for Refunds

We do offer refunds under the following circumstances:

1. Duplicate Purchases: If you accidentally purchase the same template more than once, we will refund the duplicate charge.

2. File Issues: If the template file is defective or corrupted, and we are unable to resolve the issue after your report, a refund or replacement will be provided.

3. Non-Delivery: If you do not receive the download link for your template due to a technical error, please contact us for prompt assistance.

Support and Customization Assistance

We offer comprehensive support to help you set up your template. If you’re experiencing difficulties, our team is here to assist you with guidance and solutions.

• Minor Adjustments: If the template doesn’t meet your exact needs, we offer optional customization services at a competitive rate.

How to Request a Refund

• Email our support team at admin@ultrainstinctmanagement.com within 7 days of purchase.

• Include your order number, the issue encountered, and any supporting details (e.g., screenshots, error messages).

Exceptions

Refunds will not be issued for:

• A change of mind or preferences after the template has been downloaded.

• Templates used to create websites or redistributed in violation of our terms of use.

We value your trust and look forward to supporting your web design journey. If you have any questions about our policy, feel free to reach out to our friendly support team